Return & Refund Policy

Thank you for shopping at Dz Keys Store.

Please read this policy carefully. Your satisfaction as a customer is very important to us.

We issue refunds on our products on following terms :

  • Full refund within 15 days, if the customer received an unusable license – but first must contact our support, to determine that license is not working due to the license itself and not by some other means (faulty installation, the wrong product installed, malware or virus corruption of system files, etc..)
  • Full refund within 15 days, if the customer did not receive a license at all, via Email.
  • Full refund within 1 Year, if the customer is having problems with license, after activating it.
  • NO REFUND if the customer received a working license

To receive a refund, the buyer has to contact us via e-mail: [email protected].

DZkeys.com reserves the right to check the product key for Activation details within seven calendar days. If the test reveals that the product key has already been activated, after the purchase, DZkeys.com has the right to refuse a refund, since the purchased service has been provided as agreed.

If you have any questions about our Returns and Refunds Policy, please contact us at [email protected]